Therapeutic Crisis Intervention

Mount Saint Vincent has Top Trainer in Therapeutic Crisis Intervention

Mount Saint Vincent is proud to congratulate Dan Hines, senior workforce training specialist, on recently gaining his professional certification in Therapeutic Crisis Intervention (TCI) from Cornell University. TCI is a crisis management system focused on eliminating the need for restraints and other higher forms of intervention. The TCI program can benefit residential and hospital settings as well as foster programs and schools. The training focuses on giving caregivers the skills necessary to defuse potential crisis situations, build positive relationships, and help children learn new coping skills for dealing with difficult emotions. Hines has been a TCI instructor for over 11 years. He is one of 44 professional level instructors in the world—one of 30 in the U.S. —and currently the only one west of the Mississippi to have achieved this certification.

“We are very lucky to have such a high quality TCI trainer in our organization,” said Kirk Ward, interim executive director, “we offer our heartfelt congratulations to Dan!”

Since arriving at the agency in 1989, Hines has worked in various capacities, including mental health worker and unit manager of two of the residential cottages. In 1999, Hines developed and ran the Intervention Team program, a school program that is still in use today. Hines is a certified CPR/AED/First-aid instructor through the American Red Cross, and he conducts monthly courses for all staff. Currently, he works with members of the Mount Saint Vincent training team and supervisors to evaluate and develop training programs specific to staff members’ needs. These include monthly TCI training courses designed to help staff maintain self-control, understand the children’s behavior, and manage violent situations calmly and safely. Dan’s list of TCI certifications includes Therapeutic Crisis Intervention for Schools (TCIS), Therapeutic Crisis Intervention for Families (TCIF), and TCI Post Crisis Response. With his new, professional certification, Hines will be able to offer a variety of TCI trainings outside of Mount Saint Vincent, anywhere in the world, and can also provide excellent feedback to other trainers in the TCI framework.

“Mount Saint Vincent’s goal is to improve the lives of families and children. This certification gives us the chance to bring the TCI system to foster care families, public schools, and other organizations—anytime, anywhere. I’m excited about the professional opportunities this gives me as well as the benefits to the agency,” Hines said.

For more information about the training and consultation Mount Saint Vincent provides, contact Kyle Bixenmann, senior workforce training specialist, at kbixenmann@msvhome.org.

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